Payment & Delivery
Oil Science accepts direct instant Electronic Fund Transfers (EFT’s) to our account, for once-off orders only – the company’s banking details are provided during check-out process.
Online payments with credit cards (VISA, Master Card and Diners Club) are welcome via the 3D secure PayFast payment gateway system, for once-off orders and Subscription Club orders.
All prices are displayed in South African Rand and include Value Added Tax (VAT).
Oil Science offers the following delivery options to its customers:
- Oil Science uses the services of a few courier companies to provide the best possible rates to our customers.
- We reserve the right to change the courier service fees without prior notice, subject to Courier Companies’ policy.
- Please note that our couriers deliver during work days and regular office hours.
Delivery Terms & Times
- For Cape Town orders you can expect delivery within 1-2 working days. For orders to other major centres in South Africa, you can expect a 2 – 4 working day turnaround.
- For orders outside the major centres, you can expect a 4 – 7 working day turnaround.
- Oil Science usually processes orders within 24 hours of receiving them, but we will only dispatch orders after we confirm receipt of payment or receive proof of payment via e-mail. Orders will be dispatched on working days only.
- We do not require proof of payment for online credit card payments.
- We do not accept SMS notifications as proof of payment.
- Take note that anyone present at the delivery address can sign for the parcel.
- If the delivery address is unattended when delivery is attempted it will be Courier discretion to leave a message and try to schedule a second attempt to deliver, subject to Courier’s terms and conditions.