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Terms of service

Take a moment to read our online shopping Terms of Service (Online Shopping Terms and Conditions) to understand how they apply to your online purchase of any products or services.

Product Sales and Availability

All products displayed on our website are subject to availability and will be only delivered to areas within the Republic of South Africa. All prices shown on our site are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. We will inform you as soon as possible if any products or services ordered by you are not available.


Please note that coupons are not applicable for items ordered on subscription, toolkits or for items that are already on sale/discount. Only one coupon can be used per order.


Our subscription option enables you to get your favourite Oil Science products delivered to you monthly. You can save as much as 45% when ordering products on monthly subscription. Please note that coupons do not apply to monthly subscription orders.

If you have ordered a product on monthly subscription, a new order will automatically be placed exactly a month later.

You can cancel your subscription, after your 4th recurring order has been paid and processed, in the “My Account” section when logged in on our website.

Content Errors

We regret that no order will be accepted if we identify a material error in the description of any of our goods or services or their prices on our website. Packaging may vary from that shown on our website.


You will be charged the prices that are reflected online, subject to availability and delivery address. Specific products are variable/random mass items. The average mass of such product may be indicated online as a guide to the cost; you will be charged slightly more or less, depending on the actual weight of the product delivered to you. The prices include Value-Added Tax.

  • Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.
  • Special promotions apply only to items on your original online order (i.e. not on items which are added after the order was placed).
  • Discount vouchers are only applicable to items that are not on sale.
  • A delivery fee will be charged for each order you place that does not exceed R950.


When you order online, there are multiple ways that you can pay for the product.

  • Direct Bank transfer: Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until then. This payment method is only available for once-off orders.
  • PayFast: PayFast offers an instant bank transfer so your payment will be immediate. This payment method is available for both once-off orders and Subscription Club orders.

Order will be processed as soon as payment reflects in our account.
If for any reason, payment doesn’t go through, we will be in touch to discuss alternative ways that we can fulfil your order.


The competition/giveaway is available to South African residents only and the  prize will be couriered to the winner free of charge (delivery address needs to be based in South Africa). The winners will be chosen using a randomizer function and will be announced on our social pages and will be contacted directly by us. You can enter as many times as you like but you may only tag a friend/username once, tagging the same person multiple times constitutes spam, and you will be disqualified. The prize is not transferable for cash and the competition/giveaway is not endorsed by Instagram or any of its affiliates. Please look out for the expiry of the competition/giveaway. Ensure you like the post, are following us on the required social page and please follow the required steps to be entered in the competition.

General Terms and Conditions

While we will use reasonable endeavour to verify the accuracy of any information we place on the Oil Science website, we make no warranties, whether express or implied, concerning its accuracy.

The Oil Science website is provided on an “as is” and “as available” basis without any representation or endorsement made.

We make no warranties of any kind, whether express or implied, in relation to the Oil Science website, or any transaction that may be conducted on or through the Oil Science Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that the Oil Science website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Oil Science website.

Links to Other Websites

This Website may include links to other internet Websites maintained by third parties (“Third Party Websites”). Oil Science provides Third Party Websites to you solely as a convenience, and the inclusion of Third Party Websites does not imply endorsement by Oil Science of the Third Party Websites. You access Third Party Websites at your own risk, and by accessing them, you leave the Oil Science Website. Third Party Websites are not under the control of Oil Science and Oil Science is not responsible for the contents of any Third Party Website.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Oil Science website and any information provided to or taken from the Oil Science website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any special or indirect or consequential losses;

In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in these Terms of Service shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Comments, Feedback and Other Submissions

We welcome your comments and feedback regarding our Website, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Oil Science through this Website or otherwise (collectively “Comments”) are not confidential and will become and remain Oil Science ‘s property. The disclosure, submission or offer of any Comments will constitute an assignment to Oil Science of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libellous, abusive, obscene or otherwise unlawful material.

By using this website service, you agree to these Terms and Conditions of website use.

Notwithstanding any other provision in these Terms of Service, nothing herein shall limit your rights as a consumer under South African law.

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